We are currently receiving an unusually high volume of orders and are working to complete them as quickly as we can. Dispatch is taking longer than normal
Order turnaround as at 4 May is 40+ days Latest At risk customers also see this page
25 May 2020
Due to the COVID-19 outbreak, an unusually large volume of orders and staff shortages, dispatch is taking longer than usual.
We are working 7 days per week to process orders and are dispatching 4-5 times the usual number per day.
The most significant increase in orders was from 12 – 18 March when we were receiving as many orders each day as we usually deal with in one week. It is this which is the cause of the lengthy and lengthening queue. Once we have cleared this period, waiting times should start to shorten again. Until that point, turnaround will inevitably continue to grow hence the "+" above. See this page for our most recent assessment of the situation.
Currently dispensing orders from 31 March - 2 April 2020
7 April 2020
If you consider yourself "at risk" you should obtain a statement from your medical professional (doctor, pharmacist, registered herbalist) which includes your name and address and the products which are essential to you. Email this to email@example.com and we will expedite your order.
15 March 2020
Keep up Vitamin C levels, especially the elderly and those who are already sick. Take a quality supplement where the vitamin has good bioavailability, or if natural source is preferred, drink rosehip tea.
14 August 2012
For registered customers each individual item is now trackable from the order detail page (click on the order number). For out of stock items, delivery dates are posted and updated regularly and any changes to the order are dispayed.
10 March 2012
Shopping Cart Enhancements
We've made improvements to our shopping cart.
There is now more information and more shipping options to choose from including recorded delivery and enhanced compensation for added peace of mind.
Just click on "Change Shipping" to see these options.
4 March 2010
New website launched
We have been promising the new site for some months now. Well, here it is.
Features include a registration option to allow you to retrieve and edit your details. These details are filled in automatically on most of the forms on the site. Registered customers are now also able to track orders online.
Products should be easy to find. You should be able to navigate to the right page in no more than 3 clicks. We are also adding more product information. This will be a constant work in progress as information changes and new research comes to light. We only publish details that have been corroborated by a number of reputable sources. It will take some time to populate product information data, but work on this has already started.
As with any new website, there are bound to be a few glitches in the early days. Please bear with us and let us know of any problems.
I would like to take this opportunity to thank you all for your custom and support since our humble beginnings in 1994.